Order Processing & Billing Details
All payments on this website are safely handled by ClickBank, our trusted payment partner. When you check your bank or credit card statement, the charge will show as CLICKBANK or CLKBANK*COM.
If you used someone else’s card, please let the cardholder know about this charge to prevent any confusion. Any optional upgrades or extra items purchased will appear as separate charges.
For billing or payment questions, you can contact ClickBank Customer Support directly:
📞 US: 1-800-390-6035
🌍 International: +1-208-345-4245
For help with your product or order, please use the contact link at the bottom of this page.
Shipping Information
Estimated Delivery Times
- United States: 5–7 business days
- International Orders: 10–14 business days
Orders are usually shipped on the next business day. Orders placed on Friday through Sunday are typically shipped on Monday, excluding U.S. postal holidays.
We ship using UPS or FedEx, with USPS completing the final delivery for U.S. customers.
Once your order is shipped, you will receive a confirmation email with a tracking link so you can follow your delivery.
⚠️ Delivery times may vary due to carrier delays or factors beyond our control.
Delivery Responsibility
If a package shows as delivered but cannot be found, it is the customer’s responsibility to contact the shipping carrier. We cannot replace or refund orders that are confirmed as delivered.
Please choose a safe delivery location, as no signature is required upon delivery.
If a package is returned due to an incorrect address or refused delivery, a refund will be issued after we receive the item, minus shipping costs.
Returns & Refund Policy (Physical Products)
All physical products are covered by a 180-day money-back guarantee.
To receive a refund, all bottles must be returned, including any free or bonus bottles—whether they are unopened, partially used, or empty.
Your return package must include a written note with:
- ClickBank Order ID
- Full name and shipping address
- Email address and phone number
- Original packing slip (if available)
Customers are responsible for return shipping costs. Refunds are processed after the return is received and approved. Funds usually appear within 3–5 business days, depending on your bank.
Return Address
285 Northeast Ave
Tallmadge, OH 44278
United States
International Orders
International shipments include a $30 shipping fee per product, which is non-refundable. Product costs may be refunded once items are returned according to policy.
Any customs duties, taxes, or import fees are set by local authorities and must be paid by the customer.
Digital Product Refunds
All digital products come with a 180-day refund policy. To request a refund, simply contact us through the link at the bottom of this page within 180 days of purchase.
Final Disclaimer
All products are provided “as is”, without any guarantees or warranties. By placing an order on this website, you agree to all terms and conditions listed above.
Contacting Customer Support
Our support team is available to help with product questions, order issues, or general assistance. We aim to respond quickly and provide clear, helpful support.
Email Support
📧 support@renewproducts.zendesk.com
We usually reply within 24 hours.
Phone Support
🕘 Monday – Friday | 10:00 AM – 7:00 PM (EST)
📞 US Toll-Free: +1 800-390-6035
🌍 International: +1 208-345-4245
Our friendly team is available by email and phone during business hours. Feel free to reach out if you need help with ordering, product use, or general questions.
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