Privacy & Data Protection Notice
Your privacy is important to us. We take your personal information seriously and work hard to keep it safe whenever you visit or use our website. This policy explains what data we collect, how we use it, and how we protect it.
What Information We Collect
When you browse our website, we automatically gather basic, non-personal details such as your device type, browser, language, IP address, pages visited, and visit time. This data helps us understand how people use our site and improve its performance.
If you choose to interact with us—by signing up for emails, placing an order, or contacting support—we may ask for personal details like your name, email address, or payment information. You can unsubscribe from our emails at any time by clicking the link included in each message.
How We Use Your Data
We use your information to:
- Deliver and improve our products and services
- Process orders and respond to support requests
- Send updates, promotions, or important service messages (you can opt out anytime)
- Keep our website secure and running smoothly
We do not sell, trade, or rent your personal information to anyone.
Cookies & Website Tracking
Our website uses cookies to remember your preferences, personalize content, and show relevant ads. You can turn off cookies in your browser settings, but some parts of the site may not work properly.
Advertising & Remarketing
We may partner with advertising platforms like Google or Facebook to display ads to users who have visited our site before. These platforms may use cookies based on their own privacy rules. You can manage or disable interest-based ads through your browser or ad settings.
Keeping Your Information Safe
We use standard security tools and procedures to protect your data. While no online system can be completely secure, we take reasonable steps to prevent unauthorized access or misuse.
External Website Links
Our site may include links to other websites. We are not responsible for how those sites handle privacy or data. Please review their privacy policies before sharing any personal information.
Your Privacy Rights
You have the right to:
- View the personal data we hold about you
- Ask for corrections or deletion of your information
- Stop receiving emails or promotions
- Ask questions or raise concerns about data use
You can contact us through our website at any time to request these actions.
Orders & Payments
When you make a purchase, we collect only the information needed to complete your order securely. All payments are processed using trusted and secure payment systems.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be shown on this page. By continuing to use the website, you agree to the updated terms.
Customer Support Contact Information
Our support team is ready to help if you have questions about our products, your order, or need general assistance. We aim to provide fast and clear support for a smooth experience.
Email Support
📧 support@renewproducts.zendesk.com
We typically respond within 24 hours.
Phone Support
🕘 Monday – Friday | 10:00 AM – 7:00 PM (EST)
📞 US Toll-Free: +1 800-390-6035
🌍 International: +1 208-345-4245
Our friendly support staff is available by email and phone during business hours. Feel free to reach out anytime you need help with ordering, product use, or general questions.
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